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Protractor Software

Company Information

Protractor Software

 

Protractor Software product Information

Protractor Software Limps Through Initial Screening

User reviews of Protractor Enterprise Edition, shop management software for auto repair shops by Protractor Software

 

Protractor Software Preliminary Program Evaluation Report

 
Score
Comments
7.1 General Ledger Integration/Interface    
7.2 Accounts Receivable
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
7.3 Accounts Payable    
7.4 Banking
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
7.5 Payroll
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
7.6 Accounting Reporting
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
Average of Category Seven (Accounting) Subcategories

 

 
8.1 Write Up and Service Consultation    
8.2 Pricing    
8.3 Service Invoicing
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
8.4 Cashier / Register
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
8.5 Counter Sales
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
8.6 Returns and Credits
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
Average of Category Eight (POS -Point of Sale) Subcategories    
9. Ease of Use / Usability
2
x This program is difficult to use. Many users become frustrated and switch to another program within a year.
10.1 Software Reliability    
10.2 Password Protected Access    
10.3 Audit Trails
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
10.4 Serialization
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
10.5 Database Capacity
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
10.6 Information Privacy
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.

Average of Category Ten (Data Integrity, Security and Performance) Subcategories

   
11.1 CSI
1
Protractor does not have the ability to retrieve and tabulate customer satisfaction data.
11.2 Comebacks
1
Protractor does not have the ability to track data on comebacks.
11.3 Quailty Reporting
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
Average of Category Eleven (Quality Management) Subcategories
1.67
 
12.1 Integration with Other Shop Equipment
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
12.2 Web Access for Customers
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
12.3 Software Shortcuts
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
12.4 Quick Estimating    
12.5 Labor Guides and Parts Catalogs    
12.6 Time Clock
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
12.7 Electronic Parts Ordering    
12.8 Productivity and Efficiency Management Reporting
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
Average of Category Twelve (Productivity and Efficiency Management) Subcategories    
13.1 Job Costing    
13.2 Multiple Profit Centers
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
13.3 Categorizing Work within a Profit Center
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
13.4 Budgeting
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
13.5 Profitability and FInancial Management Reporting    
Average of Category Thirteen (Profitability and Financial Management) Subcategories    
14.1 System Output Projects Favorable Shop Image
2
The story book concept sounded good in theory but in reality uses too much paper and causes text to appear in the wrong areas making it difficult for the customer to find the information they are looking for. The over all design and appearance of the printed output is below average.
14.2 Reminder Notices
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
14.3 Customer Referrals and Loyalty
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
14.4 Customer Letters
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
14.5 Marketing Reporting
0
x Protractor does not meet the required elements of this subcategory. There is no reporting of advertising sources or referring customers.
Average of Category Fourteen (Marketing Tools) Subcategories
2.2
 
15.1 OEM Service Interval Look Up
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
15.2 Maintenance Needs Tracking    
15.3 Customer History    
Average of Category Fifteen (Vehicle Maintenance Tools) Subcategories    
16.1 Prompts Sales Opportunities During Write Up    
16.2 Standardizes Sales Processes
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
16.3 Sales Maximization and Sales Management Tools Reports
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
Average of Category Sixteen (Sales Maximization and Sales Management Tools) Subcategories    
17.1 Assignable Fields
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
17.2 Customized Configurations
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
17.3 Customizable Documents    
17.4 Special Situations Functionality
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
17.5 Interconnectivity
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
17.6 Capacity to Accomodate Shop Growth
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
17.7 Custom Reporting
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
Average of Category Seventeen (Flexibility) Subcategories    
18.1 Work Flow Status    
18.2 Shop Loading
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
18.3 Dispatching
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
Average of Category Eighteen (Workflow / Dispatching Management) Subcategories    
19.1 Customer Authorizations    
19.2 Disclaimers
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
19.3 Electronic Document Management
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
19.4 Business Planning Tools
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
19.5 Human Resources Management
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
19.6 Documents Important Incidents and Information    
Average of Category Nineteen (Empowerment of Good Business Practices) subcategories    
20.1 Purchasing    
20.2 Core Tracking    
20.3 Consignment Handling
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
20.4 Physical Inventory Taking
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
20.5 Inventory Forecasting
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
20.6 Inventory Stocking and Reordering
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
20.7 Bar Coding
3
This item is not evaluated in the preliminary vendor evaluation round. A default value was used.
Average of Category Twenty (Inventory Management) subcategories    
Program Section Score    
Vendor Section Score  
Total Score    

x Indicates the item does not currently meet the standards. Certification cannot be given until all required items meet the standards.

 

 




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