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Applied Computer Resources
www.bay-master.com/
Products
Bay-Master
Applied Computer Resources Preliminary Vendor Evaluation Report
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Scores |
Comments |
| 1.1 Reasonable Support Pricing Policies |
3 |
This item is not evaluated in the preliminary vendor evaluation round. A default value was used. |
| 1.2 Speed of Support Responses |
2 |
Based on my communications with Applied Computer Resources their support reponse time seems to be slow. I'd like to get more feedback from users before stating this score is given with a high degree of confidence. |
| 1.3 Self Help Communication Tools |
0 |
 The Bay-Master web site does not seem to have any self help communication tools. |
| Average of Section One Items |
1.67 |
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| 2.1 Built In Help |
3 |
The Bay-Master built in help seems to be average. |
| 3.1 Database Access |
3 |
This item is not evaluated in the preliminary vendor evaluation round. A default value was used. |
| 3.2 Code Escrow |
3 |
This item is not evaluated in the preliminary vendor evaluation round. A default value was used. |
| Average of Section Three Items |
3 |
This item is not evaluated in the preliminary vendor evaluation round. A default value was used. |
| 4. Rate of Development |
2 |
There does not seem to be much new or improved functionality being developed. |
| 5. Advertising Claims |
0 |
Unacceptable advertising claims found on web site. |
| 6. Customer Satisfaction |
3 |
Customer satisfaction with Bay-Master seems to be average based on the limited information I have. I'd like to get more input from users before stating this score is given with a high degree of confidence. |
| Total Score |
12.67 |
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Indicates the item does not currently meet the standards. Certification cannot be given until all required items meet the standards.
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