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Scott Systems
www.scottsystems.com/
Products
MaxxTraxx Pro
MotorTraxx
Their old legacy program.
Scott Systems Preliminary Vendor Evaluation Report
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Scores |
Comments |
| 1.1 Reasonable Support Pricing Policies |
3 |
This item is not evaluated in the preliminary vendor evaluation round. A default value was used. |
| 1.2 Speed of Support Responses |
4 |
According to Scott Systems their response to support, critical and non-critical in immediate. I would like to receive some user feedback before stating this with a high degree of confidence. |
| 1.3 Self Help Communication Tools |
0 |
 No self help communication tools were found. |
| Average of Section One Items |
2.33 |
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| 2.1 Built In Help |
2 |
There is currently no context sensitive help built into their software. |
| 3.1 Database Access |
3 |
This item is not evaluated in the preliminary vendor evaluation round. A default value was used. |
| 3.2 Code Escrow |
3 |
This item is not evaluated in the preliminary vendor evaluation round. A default value was used. |
| Average of Section Three Items |
3 |
This item is not evaluated in the preliminary vendor evaluation round. A default value was used. |
| 4. Rate of Development |
2 |
Scott Systems has been unable to restore their web site even after assurances that they would have their normal web pages back up with in week. Also their current product is developed on Clarion. They are trying to transition to some newer technologies but I can only consider what is actually released to all users. |
| 5. Advertising Claims |
5 |
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| 6. Customer Satisfaction |
3 |
Customer satisfaction with Scott Systems appears to be average. |
| Total Score |
17.33 |
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Indicates the item does not currently meet the standards. Certification cannot be given until all required items meet the standards.
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