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Total Auto Business Solutions (TABS)
www.tabsautobiz.com/
Products
AutoBiz Software
Total Auto Business Solutions (TABS) Preliminary Vendor Evaluation Report
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Scores |
Comments |
| 1.1 Reasonable Support Pricing Policies |
3 |
This item is not evaluated in the preliminary vendor evaluation round. A default value was used. |
| 1.2 Speed of Support Responses |
5 |
Total Auto Business Solutions has live support help with no waiting which I have personnal experienced |
| 1.3 Self Help Communication Tools |
3 |
Total Auto Business Solutions' Auto Biz has an average number of good self help communication tools. |
| Average of Section One Items |
3.67 |
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| 2.1 Built In Help |
4 |
Total Auto Business Solutions' Auto Biz built in help is mainly up to date and complete. There are some built in videos. |
| 3.1 Database Access |
3 |
This item is not evaluated in the preliminary vendor evaluation round. A default value was used. |
| 3.2 Code Escrow |
3 |
This item is not evaluated in the preliminary vendor evaluation round. A default value was used. |
| Average of Section Three Items |
3 |
This item is not evaluated in the preliminary vendor evaluation round. A default value was used. |
| 4. Rate of Development |
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Total Auto Business Solutions (TABS) adds new and improved functionality regularly. They are generally keeping up with technology and the needs of shops. |
| 5. Advertising Claims |
0 |
 Unacceptable advertising claims found on web site. |
| 6. Customer Satisfaction |
3 |
The customer satisfaction of AutoBiz users appears to be about average based on very limited information. I would like to receive more input from current and recent users before stating this score is given with a high degree of confidence. |
| Total Score |
17.67 |
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Indicates the item does not currently meet the standards. Certification cannot be given until all required items meet the standards.
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